Knowledgebase: Polycom Articles
How to Restore Factory Defaults/Format a Polycom Phone
Posted by , Last modified by on 20 January 2011 12:28 PM
Reset Local Config to factory Default
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Step 1: Press the 'Menu' key.
Step 2: Select 'Settings'.
Step 3: Select 'Advanced'.
Step 4: Enter in your admin password to the phone (456). Hit the Enter soft key.
Step 5: Select 'Admin Settings'.
Step 6: Select 'Reset to Default'.
Step 7: Select 'Reset Local Config'.


Reset Device Settings to Factory Default
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IP 30x: Hold down the 4, 6, 8 and * keys simultaneously.
IP 430: Hold down the 1, 3, 5 and 7 keys simultaneously.
IP 50x: Hold down the 4, 6, 8 and * keys simultaneously.
IP 60x: Hold down the 4, 6, 8 and * keys simultaneously.


Format File System for a Fresh Firmware Load
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Step 1: Press the 'Menu' hard key.
Step 2: Select 'Settings'.
Step 3: Select 'Advanced'.
Step 4: Enter in your admin password to the phone (456). Hit the Enter soft key.
Step 5: Select 'Admin Settings'.
Step 6: Select 'Reset to Default'.
Step 7: Select 'Format File System'.

NOTE: This method will require the Administrator Password(456)
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