What Can You Do with an 8-FXO VoIP Device?
Posted by Danielle Bucella on 21 February 2019 10:00 AM

Lately, customers have been demanding an on-premise VoIP gateway with eight FXO ports. In response, Patton developed three different models of these analog-trunking devices. Can you guess why people wanted it?

8 FXO Application

There is something special about the dual-Ethernet gateways: they can morph into enterprise session border controllers (eSBCs) when the business decides to go All-IP

Patton has been making analog trunking gateways for decades. Our menu of on-premise VoIP devices offers VoIP solutions for SMBs that need 8 FXO trunks to connect with a SIP PBX (a.ka. IP PBX). These new guys are perfect for delivering first-line analog POTS connectivity or analog fallback and survivability for an on-premise All-IP enterprise telephony system.

So here’s why the people wanted it.

For a small business or non-profit that requires eight concurrent analog calls or a mix of 16 simultaneous BRI/FXO calls, an 8-FXO VoIP gateway can be used to deliver the following useful services…

  • First-line analog trunks with any on-premise SIP PBX, including the likes of 3CX, Avaya, Asterisk, RingCentral, Mitel, Panasonic, and many others
  • Future-proof IP telephony (with analog trunks) with a seamless migration path to SIP trunking or hosted telephony
  • Hybrid analog and IP telephony with a SIP trunk and up to 8 analog FXO connections for PSTN breakout, fallback, and system survivability
  • Connectivity support for legacy devices: fax machines, analog phones, BRI phones, etc.

Here are the three new product lines Patton came up with for customers. . .

  • Analog Trunking VoIP gateway – field-upgradeable to eSBC
  • All-IP enterprise session border controller (eSBC) with 8 analog FXS/FXO interfaces for legacy device connections and/or PSTN Fallback
  • Digital-Analog Hybrid eSBC and Router – 16-call hybrid CPE with a mix of FXS, FXO, and BRI-So portsHybrid 8-FXO/4-BRI application

The recently released Patton Cloud service will provides remote license-key and additional element management functions for all Patton devices. Looking to learn more about Patton Electronics? Contact the 888VoIP sales team at [email protected] or by calling 888-864-7786.

This post was originally posted on Patton Electronic’s blog. To learn more, visit Patton Electronics.

The post What Can You Do with an 8-FXO VoIP Device? appeared first on 888VoIP.

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Getting Started with the Vodia IOP: Part 2
Posted by Danielle Bucella on 12 February 2019 09:00 AM

As a continuation of our last post, Part 1, we will further delve into setting up a Vodia IOP. To reiterate, the Vodia IOP is a compact, feature-loaded all-in-one SOHO PBX. The device is prebuilt and ready to deploy with a four concurrent call license. Looking for more calls? The device has the ability to license up to 16 concurrent calls.

Part two of our series will cover topics including: creating extensions, provisioning desktop phones, and configuring SIP trunks.

Setting Up The Device, Cont.

Creating Extensions: In order to make and receive calls, an admin must create extensions on the PBX and register the extensions to IP phones. To create an extension on the Vodia IOP, navigate to your domain “Localhost” under “Accounts” and click “Extensions.” By clicking on the “Add” button, you can create an extension.

There are a multitude of customizable extension settings, including account name, first/last name, email address, and cell phone number. To learn more about these particular extension settings, review the table on page 12 of the Vodia IOP Guide.

Vodia IOP Extension Creation

Configuring a SIP Desktop Phone: Once extensions have been created, a SIP desktop phone can be configured. The Vodia IOP supports the following desktop phones that are available through 888VoIP: Yealink, Cisco, Grandstream, Snom, and VTech. To see a list of all of the supported models, visit Vodia’s Supported Phones page.

Vodia IOP Configuring Phone

You can configure any supported SIP desktop phone if the phone is located on the same LAN as the Vodia IOP. Before provisioning your device, make sure the unit has been set to factory default. In your web management dashboard, switch to “Administrator” and navigate to “Phones” > “LAN devices.” The Vodia IOP will present the MAC address of the phone, IP phone, vendor, model, and version. Click on “Setup” and choose the extension that you’d like the IOP to provision. Your desktop phone will reboot and upgrade. Your phone will register (dependent on model) and will be ready to use.

Vodia IOP Desktop Phone

Configuring Buttons: Although different phone models have different button templates, the Vodia IOP supports every type of button you could need/want/use. Available buttons include:

  • Private Line: Multiple local lines can be configured on IP phones
  • Auto Attendant: Monitor auto attendant account
  • Hunt Group: Monitor hunt group account
  • Agent Group: Shows an Agent’s login/logout status
  • Extension BLF: Mode shows when the specific extensions are in use (Green/Red/Blinking)
  • Service Flag: Allows you to change the status of a service flag
  • Park Orbit: Provide a holding place where calls can be parked while the callee is being located. Can be retrieved by other users
  • IVR Node: Monitor IVR account
  • CO-Line: Channelizes a trunk and can be used in a way similar to the CO-lines of traditional TDM-based PBX systems
  • Paging: Page an intercom device or users on the system
  • Speed Dial: Can be used for phone numbers, extensions, star codes, and other numbers
  • Intercom: Sets up intercom functionality
  • Do Not Disturb: Shows an extension’s DND status
  • Agent Login/Logout: Can be used in a number of ways to show status
  • Redirect: Redirect calls to a predefined extension or number

Create a master button template using the web management tool. Simply navigate to “Advanced” > “Buttons.” By using the button template, you can create a list of buttons based on the make and model of the phone. Name your template. Then choose your model phone under “Use as Default for those Models” and press “Create.”

Vodia IOP Button Template

After a button template has been created, you can modify it to fit your company’s needs. Merely click on the “Modify Edit” button. Depending on how many line keys your phone has, the Vodia IOP will display keys 1-27. If you’re using a sidecar, you can use line keys 1-27. If you’re choosing an account like Extension BLF, Agent Group, or Paging, the Vodia IOP will show you a parameter. You will choose an existing account on the system by clicking the plus button. A dialog box will open, allowing you to choose an account you’d like to monitor. Once an account is chosen, the IOP will automatically generate the name under “label.”

Once the button template is complete, save to continue. To assign a button template to an extension, go to the extension list, choose an extension, and navigate to buttons. The IOP will use the default template available in the domain (if it exists). The button template will then be chosen for that extension.

Creating a SIP Trunk: Vodia IOP supports a multitude of SIP trunk providers. Whenever a SIP trunk is created, the IOP will automatically create a default dial plan for the domain. It is easy to create a SIP trunk. Navigate to “Trunks” > “VoIP Trunk Providers.” In the drop down, choose your provider. Enter the account and password. The IOP will enter the default values based upon the trunk template.

Vodia IOP SIP Trunk

Inbound Call Routing: Once you’ve created a SIP trunk, it’s time to set up inbound calls. Navigate to your SIP trunk and go to “Routing/Redirection.” Under “destination for incoming calls,” choose one of the following:

  • Send Calls to the Destination in the Request
  • Send All Calls to a Specific Account
  • Send Call to 10 Digit DID
  • Use a List of Expressions

The third part of the “Getting Started” rundown will cover recording, user voicemail, cell phone configuration, and more. For more information regarding the suite of Vodia products, including the IOP device, contact the 888VoIP Channel Account Managers at 888-864-7786 or by emailing [email protected] Also, visit the Vodia Featured Solutions page for even more information!

The post Getting Started with the Vodia IOP: Part 2 appeared first on 888VoIP.

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Patton: New Industrial Gateways
Posted by Danielle Bucella on 11 February 2019 02:48 PM
Patton VoIP Gateway

Patton’s new industrial VoIP gateways deliver high-quality IP telephony even in the harshest of environments. With the SmartNode 4104E Rugged Analog VoIP Gateway, Service Providers can deliver VoIP service to analog FXS/FXO analog systems.

Patton Electronics—a longstanding manufacturer of hardened industrial network equipment—has done it again with a new industrial-grade analog VoIP gateway.

As a first-in-class solution, Patton’s new ruggedized SN4140E Industrial VoIP Gateway series is ideal for delivering Voice-over-IP telephony in outdoor or environmentally exposed environments where heating and cooling cannot be controlled.

The unit can be vehicle-mounted and is suitable for military applications. European military organizations have already purchased the SN4140E for operational testing.

Offering flexible combinations of up to eight analog (POTS) FXS and FXO interfaces, Patton’s industrial VoIP gateway facilitates IP-based voice delivery for such applications as industrial automation, military communications, railways, public transportation, public and private outdoor phones—including emergency phones in parking lots, along roadways and railways and within underground tunnels.

Patton’s industrial gateway provides interconnection and conversion between modern IP-based Voice networks using Session Initiation Protocol (SIP) and traditional analog phones, analog PBX equipment or PSTN lines.

“Industrial VoIP is a new frontier,” said Burton A. Patton, Executive Vice President at 
PATTON. “All-IP means voice terminals everywhere need to be adapted to VoIP and we are leading the charge.”

Housed in a hardened metal enclosure, the SN4140E device is designed to withstand shock (IEC 60068-2-27), vibration (IEC 60068-2-6), extreme temperatures (-40 to +70o C), up to 85% humidity (conformal coating option protects up to 100%), condensation, and frost. DIN-rail mounting and shelf mounting are supported. 12-48 VDC terminal block power input is standard, while an AC-to-DC adapter with a screw-down plug fastener is also supplied.

Protection against power spike and surge is also built in according to MIL STD 1275.

In related news, Patton recently announced its new Patton Cloud Edge Orchestration Service for its SmartNode customer premise VoIP gateways and eSBCs.

To learn more about Patton Electronics and their UC, Cloud, and IoT-enabling solutions, contact an 888VoIP Channel Account Manager at 888-864-7786 or by e-mailing the team at [email protected]. Patton’s high-quality VoIP gateways, eSBCs, Ethernet extenders, and other devices are all available through 888VoIP.

The post Patton: New Industrial Gateways appeared first on 888VoIP.

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Deploy VoIP Mobility: Meet Grandstream’s New Generation of DECT Solutions
Posted by Danielle Bucella on 05 February 2019 10:39 AM
Grandstream DP DECT Series

Mobilizing communication within any network environment leads to increased efficiency & collaboration. This is easy to accomplish with Grandstream’s new generation of DECT cordless phones & base station: the DP722/730/752. This line includes a high-end handset, mid-tier handset, and a powerful base station. With customized features and a long range of up to 450 meters, these devices are ideal for any business user who needs to communication “on-the-go.”

Types of organizations that can benefit from these DECT devices are endless and include: hospitals, emergency rooms, hotels, schools & universities, restaurants, retail stores, construction sites, and warehouse environments. This businesses will benefit not only from the mobility aspect of the series, but also its affordability and long-range capabilities.

Product Rundown

DP730 Cordless HD Handset

Grandstream DP730

The DP730 high-end DECT cordless IP phone allows users to mobilize their VoIP network in essentially any business environment. It is supported by Grandstream’s DP750/752 DECT VoIP base stations, delivering a combination of mobility & top-notch telephony performance. The phone features:

  • Full customization
  • Support of up to five DP730s on each base staton
  • Outdoor range support of up to 400 meters
  • Indoor range support of up to 50 meters
  • 40 hours of talk time & 500 hours of standby time
  • Support of up to 10 SIP accounts
  • Full HD audio
  • 2.4″ color display

DP722 Cordless HD Handset

Grandstream DP722

The DP722 mid-tier DECT cordless IP phone also enables mobility in even the most demanding work environment. Supported by the Grandstream DP750/DP752, this cost-effective and affordable option will deliver the high-quality communication experience workers need. This phone features:

  • Support of up to five DP722s on each base station
  • Outdoor range support of up to 350 meters
  • Indoor range support of up to 50 meters
  • 20 hours of talk time & 250 hours of standby time
  • Support of up to 10 SIP accounts
  • Full HD audio
  • 1.8″ color display

DP752 DECT Base Station

Grandstream DP752

The DP752 is a powerful DECT VoIP base station that pairs with up to five of Grandstream’s DP series DECT handsets. Offering mobility to both business and residential users, the base station gives users an extended range to move freely around their office or home. This base station features:

  • Outdoor range support of up to 400 meters
  • Indoor range support of up to 50 meters
  • Support of up to 10 SIP accounts
  • Support of up to 5 concurrent calls
  • 3-way conferencing
  • Full HD audio
  • Integrated PoE

Customer Feedback

The DECT series has been thoroughly tested by Grandstream Beta Testers, with the testers coming to consensus that the new generation is a game-changer. Some of the feedback includes:

  • “The range is unbelievable for any DECT phone.”
  • “My office is in a metal building that is basically a faraday cage & even with the door closed (which blocks all cellular signal), I could walk over 500 feet from the base (which was also sitting inside the metal of my 42u rack). I never expected that. I can’t imagine how good it’d do outside of the metal building.”
  • “This blows any other DECT phone completely away. I had not even anticipated that the phone would work in this remote building until it rang.”

The DP730 & DP752 are now available through 888VoIP! To find out more about how you can purchase the solution, contact an 888VoIP Account Manager at 888-864-7786 or by e-mailing the sales team at [email protected]

The post Deploy VoIP Mobility: Meet Grandstream’s New Generation of DECT Solutions appeared first on 888VoIP.

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Getting Started with the Vodia IOP: Part 1
Posted by Danielle Bucella on 04 February 2019 02:35 PM

Vodia, one of the leading developers of enterprise communications solutions, released a full-fledged PBX no bigger than a deck of cards: the Vodia IOP. The device is prebuilt & ready to deploy with a four concurrent call license. It has the ability to license up to 16 concurrent calls. Although the device is quite compact, it can run the complete Vodia PBX software on a state-of-the-art embedded server. Any business can easily & inexpensively run a professional phone system which includes features such as:

  • Low energy consumption
  • 4 simultaneous call license pre-installed
  • Support of up to 16 simultaneous calls
  • Industrial strength 64 GB SD card (10,000 hours call recording)
  • No moving parts that can make noise or break
  • Compact size & mountable
  • Administration & management through the web
  • Compatible with all popular SIP phones & SIP trunks

The Vodia IOP unites all of these convenient features into a palm-sized unit. Size can be deceiving, though. The IOP is packed with a powerful H2 quad core Cortex-A7 with 512 MB RAM. It is also powered by 5v of power, helping to ensure its the most stable solution on the market.

Setting Up the Device

Finding the IOP Device: In order to find your device, plug in your IOP into your local LAN. Power up the device by using the AC adapter provided in the box.

Vodia IOP Finding the Device

Next, log into your router and navigate to your DHCP list. You will find the IOP IP address there.

DHCP Reservation: Reserve the IOP IP address on your router to prevent the IP from changing. This is extremely useful when installing the IOP device in either a small or mid-sized office that already has many devices on the LAN.

Accessing the Web GUI & Setting a Password: One of the key features of the Vodia IOP is its web-based administration interface. The Vodia IOP supports Google Chrome, Firefox, Microsoft Edge, and Safari. First, begin by logging into your Vodia IOP device. Use the IP address provided by your DHCP. Your user name will be “admin” and no default password will be set at this time.

Upon logging into your device, you will need to assign a new user name & password. You will go to the Security tab and choose General. Under Administration Login, create a user/password for the system. Log out and then sign in with your new credentials.

Configuring Domain System Settings: The Vodia IOP will detect your geolocation automatically, setting up your zip/area code and time zone. To ready the domain for phone provisioning, click on “localhost.”

Vodia IOP Domain Settings

You can set a name for the domain by going to “Features” and choosing “General Settings.” Add your country code, area code, and a default ANI if your SIP trunk provider has assigned you on. Under emergency number, add 911. Under ANI, you can add the caller ID of your company’s main number. This is extremely useful when an extension calls 911 because the IOP PBX will send the emergency dispatcher that caller ID information.

Next, scroll down to “Provisioning Parameters,” where you will assign a user, password, and pin. This information will be utilized whenever you want to log into a provisioned phone to change settings or troubleshoot a unit. There are a multitude of parameter settings in this section, including:

  • Default PNP dial plan scheme: This setting allows you to set auto-dial & configure timeout-based dialing.
  • Authentication user/password: This setting enables an administrator to create identical user names & passwords for all of the devices in a domain.
  • Authentication PIN: This setting allows an admin to override a user’s PIN (which is used on the phone itself). By having admin access to the phone, the phone can be reset.
  • Proposed SIP transport protocol: The transport layer can be pre-selected on extension level, domain level, or system level.
Vodia IOP SMTP Setup

You will also want to set up SMTP. The Vodia IOP can send out voicemail attachments & other important information about the system. You can set up and change these settings under “General” > “Email” > “Email Setup.” The settings you can change include:

  • The “from” address (ex: [email protected])
  • Account (the email account of the SMTP server)
  • Password (the email password of the SMTP server)
  • SMTP server (your SMTP outgoing mail server)
  • Encryption setting (ability to activate/deactivate TLS)
  • Automatic Encryption
  • Don’t Use TLS
  • Always Use (if your mail server requires TLS)

The second part of the “Getting Started” rundown will include creating extensions, configuring desktop phones, and creating SIP trunks. For more information regarding the suite of Vodia products, including the IOP device, contact the 888VoIP Channel Account Managers at 888-864-7786 or by emailing [email protected] Also, visit the Vodia Featured Solutions page for even more information!

The post Getting Started with the Vodia IOP: Part 1 appeared first on 888VoIP.

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888VoIP Announces Peter Crage as Interim Chief Financial Officer
Posted by Danielle Bucella on 29 January 2019 01:38 PM

Crage brings more than 30 years as a respected fiscal authority to the VoIP technology distributor.

888VoIP, a leader in VoIP hardware and software distribution, announced today that Peter Crage will assume the role of Interim Chief Financial Officer. With 888VoIP’s recent West Coast facility expansion and substantial growth objectives, this is the optimal time to bring in new financial leadership.

In his most recent position as Chief Financial Officer for Diamond Resorts, a $1B private equity-owned timeshare organization, Crage was responsible for positioning the business for increased profitability. His leadership resulted in a smooth company transformation marked by strengthened financial controls and enhanced finance and accounting capabilities.

Crage’s previous positions include Chief Financial Officer for Seaworld Entertainment Inc. As CFO, Crage executed cost optimization programs, which improved EBITDA performance and cost structures, while also addressing longstanding operational opportunities. Additionally, Crage also headed the financial team of Extended Stay America Inc. as the CFO and held the position of EVP and CFO for the Cedar Fair Entertainment Company.

“We are incredibly pleased to welcome Peter to the 888VoIP team. His experience and expertise are exactly what we need to drive our growth in a highly competitive and rapidly changing market,” stated John Molino, CEO of 888VoIP, “We are confident that his leadership will help us exceed the expectations of our customers and strategic partners now and in the future.”

Adds Crage, “I am honored to assist 888VoIP and look forward to working with this talented team to further enhance the company’s financial and operational performance. The organization has an incredible opportunity to accelerate current and net new business, and I welcome the chance to contribute to 888VoIP’s continued success.”

The post 888VoIP Announces Peter Crage as Interim Chief Financial Officer appeared first on 888VoIP.

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