How Are VTech Phones Different from the Rest?
Posted by Tayllor Gomez-Spillane on 16 January 2018 10:00 AM
It is almost unimaginable that anyone in today’s telecom world would be unfamiliar with VTech. With over 40 years of experience in the phone industry, VTech has solidified its position as a leader in the consumer and hospitality phone markets. While there are many different VoIP phone solutions available, why should resellers stock VTech products? There are a multitude of reasons that VTech phones are different than the rest.
Combining VTech & Snom’s Expertise
Since 1976, VTech has sold over 33 million wired and wireless handsets in 76 countries. Their satisfactory track record speaks volumes. In 2016, VTech acquired Snom Technology which combined VTech’s experience in telephony, engineering and manufacturing with Snom’s German pioneered VoIP development. The combination of the two powerhouses meant that a more innovative and diverse product portfolio could be delivered to the business market.
VTech also offers differentiating corporate services, from its dedicated presales support teams to its North America-based live post-sales technical support. Support for their products is upheld with best-in-class warranties, as well as Advanced Parts Replacement (APR). Instead of receiving refurbished parts, yours will be replaced with new ones.
Business Phones that Enhance Mobility
Employees do not want to feel chained down to their workspaces, and one of the best ways to ease up on this is by implementing a cordless/wireless solution. VTech has always had a strong focus on cordless solutions, especially for home phones. Their cordless business phones allow employees to experience high-quality sound, even at long ranges. The ErisTerminal® desksets use DECT 6.0 technology, making it easy to add a cordless option. Simply press one button and a handset or headset is paired.
Advanced Telephony Features
There’s no compromising when choosing a VTech business solution. The ErisTerminal Business SIP Phones deliver the PBX features and functionality that users are used to, as well as more. VTech business phones are compatible with hosted and open-source PBX platforms. Also, users can take advantage of its PoE capability, HD Audio G.722 wideband codec support, dual Ethernet ports, multi-line support, and easy programmable buttons.
Other interesting features include call recording. Using a micro SD card in the ErisTerminal SIP Deskset’s built-in port, it is easy to record calls that can be reviewed later for missed details or quality assurance. Mobility is also made possible – and even easier – with the deskset’s built-in DECT 6.0, which allows users to pair a compatible VTech cordless headset or handset. Experience hands-free mobility, as well as excellent sound quality.
The Scalable ErisStation® Conferencing Unit
The VCS752 VTech ErisStation conferencing unit is an ideal solution for businesses seeking a scalable conference phone. The conference solution itself is expandable with its wireless speakers and microphones, up to three per base unit. For businesses with small-scale collaboration of 6 to 9 participants, one VCS752 is ideal. A mid-scale collaboration scenario of 9 to 15 active participants would benefit from one ErisStation unit plus a VCS850, the ErisStation SIP DECT Expansion Wireless Speakerphone. Lastly, if a business generally includes 18 to 27 participants on each conference, add three VCS850 speakerphones with the VCS752 unit.
Market Leader in Hospitality Telephony
For hospitality markets, VTech has its own dedicated Hospitality division that features high-quality hospitality VoIP products and an expert sales and support team. VTech hotel phones are packed with the features and benefits both hotel management & guests are seeking, including: sleek designs to complement hotel interiors, both analog & SIP technology, cordless options with long talk time, USB charging ports for guests’ devices, and fully customizable faceplates & speed dials.
In high traffic hospitality environments, housekeeping staff faces a great challenge in fully eliminating bacteria and germs. Keeping this in mind, VTech hospitality phones are made from an antibacterial plastic along with an inorganic antibacterial agent, Zeomic®, to protect guests and stop 99.9% of the growth of bacteria, molds, and fungi. This is one of the biggest differentiators and selling points when looking to purchase a hospitality solution.
If you want to experience a whole new type of business or hospitality phone, VTech is for you. To learn more about VTech solutions, contact the specialists at 888VoIP at 888-864-7786. The expert team will give you the full rundown on VTech and Snom phones and help you learn how these solutions will enhance your business.