Start a conversation

How do I add a phone/device to trixbox PRO?

There are 3 methods to manually add a device. The instructions for Support Local Phone apply to Unsupport Phones as well.


SIP DEVICE PASSWORDS ARE AUTOMATICALLY GENERATED.

Supported Local Phone


1. Within your Admin Panel, navigate to Extensions --> phones

2. Fill in the MAC and select the Vendor

3. If the phone is a Supported phone, when you select the Vendor, the Desc field will auto-populate

4. If the phone does not match any Vendor, choose Other and add your own Desc

5. Click "Add Device" below

6. Now, set the tftp server on the phone to: "s[server_id].trixbox.fonality.com"

7. Reboot your phone

8. Now click on Extensions in your Admin Panel and select the proper extension for this phone (if you haven't created the extension yet, please read How do I add an extension?)

9. Select your newly created device from the list - devices that are already paired with an extension will display the extension in ( ) as pictured:


Supported Remote Phone


1. Fill in the MAC and Vendor below.

2. Click "Add Device" below.

3. Now, set the tftp server on the phone to: "s[server_id]x.trixbox.fonality.com". Did you notice the x? :)

4. Reboot the phone.

5. If your phone cannot get its configuration from your [server_brand] server then:

1. a. Set the "Proxy Server", "Registrar Server" and/or "Domain" options in the phone to "s[server_id]x.trixbox.fonality.com"

2. Set the SIP username and password

3. Reboot your phone.


Unsupported Phone (local or remote)


1. Fill in the MAC and Vendor below.

2. Click "Add Device" below.

3. If LOCAL:

1. Set the "Proxy Server", "Registrar Server" and/or "Domain" options in the phone to "s[server_id].trixbox.fonality.com"

4. If REMOTE:

1. Set the "Proxy Server", "Registrar Server" and/or "Domain" options in the phone to "s[server_id]x.trixbox.fonality.com"

2. Note the x!

3. Set the SIP username and password

5. Reboot your phone.

Choose files or drag and drop files
Was this article helpful?
Yes
No
  1. Steve Stoveld

  2. Posted
  3. Updated

Comments