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  • Setting up IPSEC Site-to-Site VPN on Cisco Meraki Security Appliance

    First, we need to configure the 3rd party VPN in Meraki. This needs to be done on both Meraki appliances. In the Meraki portal, select the proper network, then navigate to Security Appliance > Site-to...

  • How to Get PCAPS from Linux

    Overview: Network captures are one of the most useful tools while troubleshooting VoIP systems and resolving network related issues. Since more and more servers are being installed on Linux due to the...

  • Trixbox / Asterisk Bell Commander Configuration Guide

    Trixbox / Asterisk Bell Commander Configuration Guide...

  • Hot Desking/Dynamic Agents

    This allows a single user to have multiple devices with the same phone number. It also allows a single device to be used by multiple users in a hot desk style environment, where a user logs into the d...

  • How to Install Firmware on an Aastra Phone

    1)    Power down your Aastra Telephone System. 2)    Hold down the number 1 and # key(s). 3)    Power on your Aastra Telephone System. 4)    Continue to hold down 1 and # key(s) while the system initi...

  • How to Update Firmware on an Aastra Phone

    1)    Download and Install Pumpkin (http://kin.klever.net/dist/pumpkin-2.7.2.exe) 2)    To Download the newest firmware, visit the 888VoipStore.com support downloads site at www.888Voipstore.com/suppo...

  • How to Pair an Aastra Handset with a Base Station

    These steps should work for all Aastra Wireless Handsets. Keep in mind, there is a limitation of 4 handsets per base station. During this process, keep the handset within 3 feet of the base station. O...

  • How to Register a Snom M3

    1. Ensure that you have created the extension that you wish to use with the phone in your PBX first. Take note of the ID field and the password that you have entered for the extension.    2. Connect t...

  • What Call Progress Tones should I enter for my country?

    Some Gateways do not detect a busy tone, dial tone or hangup correctly. This is often caused because the device is pre-configured for use in the USA, and does not understand the call progress tones of...

  • VoIP Glossary : What do the acronyms and VoIP terms mean?

    VoIP : Voice over Internet Protocol / Voice over IP ADSL : Asymmetric digital subscriber line. Type of DSL connection where data flow is greater in one direction than the other. ATA : Analog Telephone...