Latest Updates
Just Announced: Yealink Additional Discount Program for ITSPs
Posted by Danielle Bucella on 16 March 2018 12:15 PM

One of your 2018 objectives, as always, is to surpass your sales growth of the prior year. Yealink acknowledges that this is one of the top goals of ITSPs. To assist in promoting Yealink IP phones and ultimately to drive sales, Yealink has created an Additional Discount Program for North American ITSPs. Yealink is offering qualified ITSPs an additional discount of 1% off the current purchase price for new orders from Yealink distributors.

Effective through December 31st, 2018, ITSPs must meet the following qualifications:

  1. Sell & Promote: You (the ITSP) must promote or sell at least one model each of a Yealink conference phone, Yealink DECT IP Phone, and Yealink Desk Phone above the T46S (T46S, T48S, T49G, and T5S.)
  2. Purchase Minimums: Purchase a minimum of two sets each of the Yealink product lines mentioned above within the most recent quarter
  3. Marketing & Promotion: Include Yealink’s full series of IP phone (models above) product information and pictures into your online promotional activities (ex: newsletters, website landing page, product pages).
  4. If you are strategically not promoting any other vendors’ IP phone products online (ex: website, newsletters), then the 3rd term above will not apply to your qualification of the program.
  5. Training: You must be willing to participate in product training by Yealink distributors or Yealink.
  • If any of the promoted products are discontinued, you (the ITSP) will replace the item with the recommended superseding product. For example, when the CP860 goes end-of-life, the CP920 or CP960 needs to be updated online.
  • If the ITSP removes Yealink’s products from its online promotion after receiving the discount, Yealink reserves the right to take back the discount.

To apply for this program, ITSPs must submit an application form with website links of the Yealink product pages to Yealink or the local distributor. Yealink will then go about checking how the ITSP is promoting the products online (website) and also check purchase records from the POS report submitted on a monthly basis by the Yealink distributor. Once verified, Yealink will go about authorizing the distributor to offer the 1% discount off the current purchase price for the ITSP’s subsequent new orders.

Looking for access to the application form? Click here for more information and the form.

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5 Reasons VARs & SPs Need 888VoIP’s Channel Advantage
Posted by Danielle Bucella on 15 March 2018 11:37 AM

Competition is rising in every industry, and VoIP is no exception. As competition increases, it is imperative that VARs and SPs are fully prepared and staffed to accommodate and fulfill their customers’ needs. At times, though, it can be extremely difficult for these companies to handle every back-end process and procedures. When choosing a VoIP distributor, SPs, VARs, and Integrators should narrow in on those that are truly “value-added.” With a value-added distributor, companies do not merely have access to VoIP hardware and software solutions; they also have a suite of invaluable services at their disposal. As a leading distributor since 2006, 888VoIP knows that managed partners need to focus on their customers first. Because of that, we developed the 888VoIP Channel Advantage Program, which is comprised of all the tools and services that partners need to help propel the success of their business.

Why should you check out more about the Channel Advantage program? It benefits SP, VARs and Integrators in a multitude of ways. We look at five of the top reasons why VoIP businesses need to utilize this powerful program:

1.) Customizable Provisioning Capabilities

Proper device provisioning is crucial to solution success, yet most companies do not have the time to assemble and program their own VoIP devices. We offer our managed partners different provisioning packages, saving them time and ensuring that their devices are ready to go. Since provisioning isn’t a “one-size-fits-all” process, we offer three different provisioning packages to best suit partners’ needs:

  • Basic: We will unbox, power up, and point the device to a provisioning file on our partner’s server. This basic package also includes scanning and sending of the serial numbers and MAC addresses. Additionally, we will go ahead and add marketing inserts into the product boxes.
  • Advanced: Get all of the perks of the basic package, along with a custom profile upload to the devices. This will also include your choice of firmware and user profiles.
  • Custom: Reap the benefits of both the basic and advanced packages, but get even more with the custom option. We will also add on exclusive, customizable services, such as specific asset tagging, box labels, and device labels.

2.) Advanced API

Streamlining ordering processes or automatically generating configuration files for device provisioning can save time for any business. Our advanced ordering & provisioning API seamlessly connects with your existing ordering processes, ensuring that your hardware arrives correctly provisioned with your service platform. Our partners can initiate requests and receive responses regarding:

  • Retrieval of product lists, product inventories, and shipping quotes
  • Management of orders, order status, and ordered items
  • Provisioning information

Any users of our API will be able to take advantage of the Pingback Feature. Order information will be sent back to a specified URL in case of any order status changes. Pingback will also let users receive updated order information every time the sales team changes the Workflow State of an order.

Channel Advantage Tech Support3.) Ability to Leverage Knowledgeable Support Staff

You and your customers may be in need of support, and the technicians at 888VoIP are readily available to assist. Our technicians are highly trained, fully certified, and extremely knowledgeable, providing unbeatable pre-sales, post-sales, and product configuration support. All 888VoIP partners have access to our Silver Support, included with every order. The silver package offers business hour support with requests processed through the ticket center.

Sometimes you will need support when you least expect it and you may worry that technicians will not be available. Our support team offers Gold and Hourly Support packages, which allows you to rest assured that you can get service when you most need it. These packages offer quicker response time, extended support during evenings and on weekends, and help over the phone. To learn more about the details of each of the support packages offered, visit our Support page.

4.) Marketing Services You Usually Outsource

For new, small, or medium-sized VoIP businesses, internal marketing resources may be limited – and understandably so since the main staffing focus will be on sales and technicians. An option is then to outsource marketing, design, and advertising projects, which can be quite costly and time-consuming. Even larger businesses need marketing assistance, especially if they’re busy with millions of other tasks. We recognized that complementary or inexpensive marketing was a need of our partners, so we have included this as part of our Channel Advantage program. Our marketing team can assist with any of your marketing needs, ensuring that the designs are to your liking and fit with your business’ branding.

Having marketing materials that are coherent, professional, and properly branded is crucial. You want to make a great impression on your current and prospective customers, and marketing ensures that this happens. Educate your customers with a product box insert that is not only informative but matches the tone and feel of your company. It can also offer up other important information, such as your contact info or QR code to a corresponding training video.

888VoIP offers a plethora of marketing services, including flyers & brochures, product box inserts, how to & instructional guides, product box stickers & labels, tradeshow collateral, print and digital ad designs, direct mailers, business card designs, and more.

5.) Training & Education Programs for Internal Teams & Customers

Looking for easy and cost-effective training solutions that can be used to educate both your customers and your sales teams? 888VoIP is here to help with all your training needs. We can create custom training materials, in web-based or print-based formats, and we are also available to host webinars. If you are just looking for basic information on a product or manufacturer, we also host an array of webinars each month which are open to anyone. Attend these webinars in real-time or visit our on-demand webinar site after the fact as a training tool. We are also happy to provide any of our active partners with access to the decks that we use during our webinars. To view our latest webinars, visit our On-Demand Webinar page.

We have named just a few of the benefits of our Channel Advantage program; however, there are many more, including inventory management, order fulfillment, and RMA services. Now is the time to go ahead and learn more about this program and why you need to take part in it. To get more information, visit our Channel Advantage page and then contact the 888VoIP sales team at 888-864-7786. Our Account Managers will walk you through every aspect of the program and determine what aspects your business needs to utilize.

Also, listen to our latest Telecom Reseller podcast from ITEXPO 2018. David Vance, a Partner and Chief Business Development Officer at 888VoIP, provides an overview of the Channel Advantage program and also highlights some of the other big changes that have been happening here:

888VoIP Channel Advantage

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888VoIP Named as a Yealink Platinum Distributor
Posted by Danielle Bucella on 09 March 2018 06:00 AM

For the sixth consecutive year, Yealink, a leading Unified Communication solution provider, has named 888VoIP as a Platinum Distributor. 888VoIP received this designation due to unwavering commitment and dedication to Yealink throughout 2017. By emphasizing partner support, provisioning capabilities, imperative support programs, and thorough attention to customers’ needs, 888VoIP has been able to successfully distribute Yealink products. 888VoIP’s consistently growing channel of Resellers, Service Providers, and Integrators has also assisted in the obtainment of this Platinum Distribution distinction

“We are again honored to be recognized as a Yealink Platinum Distributor for the sixth consecutive year,” said John Molino, CEO of American Technologies, LLC., “Our focus on working together with Yealink and paying attention to the needs of our customers is key to our continued success.”

888VoIP carries a vast array of Yealink solutions, including the innovative CP960 conference phone, high-performance W60P DECT IP phone system, and sophisticated T5 Smart Media Phone Series. Yealink has continuously added advanced technologies to their product mix, which have met and surpassed the ever-changing needs of 888VoIP partners. Based upon the past success of this partnership, 888VoIP foresees strong continued success with Yealink in 2018 and beyond.

In addition to the wide range of Yealink products available through 888VoIP, the distributor also offers managed partners access to their Channel Advantage Program. Channel Advantage allows partners to focus on their customers while 888VoIP’s knowledgeable expert team handles back-end procedures and processes. Channel Advantage services include provisioning, technical support, advanced API, training and education programs, full cycle logistics, and customized marketing materials.

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How Does the Yealink Meeting Server Improve Video Conferencing?
Posted by Danielle Bucella on 07 March 2018 11:42 AM

Video conferencing is becoming more important than ever in the workplace. In addition to cutting travel and communication costs, a video conferencing (VC) solution can greatly enhance the user experience with its face-to-face format. Interpersonal communication is heightened because VC allows for participants to rely on both verbal and nonverbal cues. Since video conferencing is becoming crucial in modern workplaces, it is imperative to implement a quality meeting management system. Enter the Yealink Meeting Server (YMS). This distributed cloud-based video infrastructure is tailored specifically for HD video conferencing collaboration. The YMS supports 1080P30 multiple concurrent and multi-party conferences, providing users with simpler and more efficient VC.

Setting Up & Managing the System

From the getgo, YMS will make video conferencing simpler. Since the Yealink Meeting Server is based upon an advanced distributed cloud architecture, the YMS can either be deployed on-premise or via the public cloud. This system is extremely flexible with its deployment and extension, supporting virtualized deployment such as VMWare. This will greatly improve the usage ratio while also reducing the consumption of energy.

System management is made easy with a friendly Web user interface and setup wizard. Once the tool is set up, a variety of features make management simpler: status monitoring, email notifications, SNTP or manual time setup, statistics of conferences and concurrent ports and global call settings. Firmware will always be automatically upgraded and device logs will be remotely exported.

YMS ServersSix Servers Equal an All-In-One Solution

The Yealink Meeting Server is comprised of six different servers, making it truly an all-in-one solution: MCU, registrar, traversal, meeting management, device manager, and enterprise directory. Each of the system services modules offers different and immense benefits which will assist in satisfying the needs of conference users.

The MCU Server offers an array of advantageous video conferencing features. These features include continuous presence, voice active speaker, a configurable video carousel, and cascading video conference. With the MCU, you will be able to host unlimited concurrent virtual meeting rooms. Also, you will be able to have dynamic conference IDs and passwords without any conflict.

The Registrar and Traversal Servers provide peace of mind for reliability. Advanced traversal features include ICE/TURN/STUN/NAT. Users possess the ability to create up to 10,000 accounts and can utilize batch creation. Also, it is now possible to utilize P2P conferencing without worrying about bandwidth and port resources consumption.


Rich Meeting Functions for Easier Collaboration

The YMS and its Meeting Management Server are comprised of a variety of control features that will help improve how conference calls are managed. Multiple conference room modes are supported, including P2P, scheduled, ad-hoc conference, and training mode. The YMS enables users to schedule video conferences and virtual meeting rooms (VMR) either through the web or Microsoft Outlook. Make things even more effortless with the conference reminder and one-touch conference access. These functions are readily displayed for users on their endpoints. For those who do not have specialized hardware, software, or configuration, WebRTC will enable them to directly join the video conference or share their content via their web browser.

Additionally, you can oversee your conference calls with the conference control features. It is easier than ever to invite and remove participants, as well as lock/unlock and end conferences. If necessary, you can quickly mute and unmute one participant or all. Additional control features include easy layout and participant role change, as well as the ability to apply for speaking in training mode.

We all know that cybersecurity has been a hot topic in recent years and will continue to be one in 2018. Businesses are prioritizing device and solution security. With the Yealink YMS, users can rest assured that their conference information is safe. Any information will stay secure thanks to TLS, SRTP, HTTPS, and dynamic passwords.

YMS Features

Integration with Yealink Video Devices

The YMS features a variety of different conference modes and is deeply integrated with Yealink’s video devices, which makes it simplistic for users to hold video conferences. Businesses can utilize a multitude of different Yealink products, such as the VC500, VC800, VC Desktop, and T49G. These devices enable one-touch conference access for participants to be present on a conference. Scheduled conferences will be automatically synchronized to Yealink video devices. To learn more about the different video conferencing solutions available from Yealink, contact 888VoIP at 888-864-7786 and speak with a highly trained Yealink VCS expert.

For more information on the Yealink Meeting Server, download the YMS Flyer and YMS Datasheet.

The post How Does the Yealink Meeting Server Improve Video Conferencing? appeared first on 888VoIP.

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Snom DECT Solutions: Which is Best For Your Industry?
Posted by Danielle Bucella on 30 January 2018 02:22 PM

Implementing Digital Enhanced Cordless Telecommunications (DECT) in any work environment can vastly improve communications. Mobility is the prime benefit of DECT, helping to free employees from being stuck at their workstations. Snom has developed a range of DECT solutions that ensure users experience an increased level of functionality, quality, and mobility. By choosing a Snom DECT solution, businesses will see a reduction in communication-related costs and an improved bottom line. These solutions utilize a dedicated frequency band that is less congested than alternatives, allowing for high-quality audio & secure communication encryption. There are ideal Snom DECT base station & handset options for many different industries. We explore which is best for different industries and office environments.

Snom DECT Base Stations Snom M700 Base Station

Upon beginning your search for a DECT base station, it is important to assess the features of each option. For smaller office environments, the Snom M300 single-cell DECT base station would be a sufficient choice. As part of the M325 DECT bundle, the M300 forms the base of this powerful telephony solution. Small businesses can run up to 20 handsets on the base station, providing each employee with access to a handset. The M300 will also provide enough coverage for the small office environment, ranging up to 50 meters indoors. Broader coverage is available by adding up to three Snom M5 repeaters.

For companies that require larger wireless coverage that expands across several floors or throughout a building, the M700 DECT multicell base station is perfect. This base station is easily scalable, expanding up to 254 m700 base stations and 1000 handsets. Scalability is made easy with over-the-air synchronization, as base stations will install themselves. The M700 and M300 are both based on Snom provisioning and are interoperable with all major VoIP IP PBX systems.

Snom DECT Handsets

Snom has developed handsets that address the day-to-day requirements for a variety of settings. The M Series offers three different handset solutions: the M25, M65, and M85. The M25 Office Handset is a cost-effective model designed specifically for smaller businesses. It is reliable, compact, and comfortable, providing up to 75 hours of standby and 7 hours of talk-time. The M25 can be easily configured for both the M700 multicell or M300 single-cell base station.

For customers requiring mobile coverage across several floors or in large buildings, the M65 Professional Handset would work best. Like the M25, this solution was created for professional telephony and is suited for fast-paced work environments. In addition to its sleek appearance and expansive feature set, the M65 can be used for heavy call loads. The lithium-ion battery can support 250 hours of standby and 17 hours of talk-time between charges. When using the handset with the M700 or M300 base, users will enjoy many of the features that they need, including voicemail, call lists, and caller ID.

Some work environments may be a bit more rugged, so Snom developed the M85 Industrial Handset. While it is suited for indoor professional settings, the M85 also performs outdoors or in hard-hat and industrial areas. It is shockproof, waterproof, and dustproof, and features a range of safety-related features. One of the newest features is the “Dead Man’s Feature.” Integrated position sensors detect if the handset is in an unusual position or has been motionless for an extended period of time. An emergency message will then be sent to assist an unconscious employee. The M85 also can be used to send and receive manual or automatic alarms in the event of an emergency. Topping off the M85’s safety features is the optional wrist loop. The pull-cord, attached to the phone, can be ripped from the handset in an emergency. An alarm will then be sent out.

Which Snom DECT Should You Choose?

Telephony requirements are going to vary between office environments and industries. Snom has recognized and addressed the needs of particular users. By choosing the correct Snom DECT solution, you can provide end users with the best equipment.

For traditional office environments – from accounting firms to CPG to marketing & design companies – it is best to choose a base station on the number of workers and size of office space. For offices with a small number of employees, the M300 bundle would suffice. If the physical office space were to increase due to a move or expansion, M5 repeaters could be added for additional coverage. For offices with more employees, multiple floors, or a larger footprint, the M800 would do the trick. Traditional offices would benefit from either the M25 or M65 handsets. If work functions gravitate around sales, claims, or customers service, the M65 with its longer talk time would be the best option.

Snom M65 DECT HandsetRetail businesses can reduce costs by moving to a single, virtualized UC network that incorporates mobility. These cost-effective solutions will help offset any decreases in sales & help boost profitability. Almost all retail environments should select the M700 base station with its widespread wireless coverage and scalability. For handsets, the M65 and M85 are perfect selections. Handset choice will be dependent on the level of dust, dirt, and water in the environment, as well as the need for safety features. Food-focused retailers would generally opt for the M85, while a clothing retailer would gravitate to the M65.

Upgrading and modernizing to VoIP will help those in the education industry save money and reduce maintenance costs. Simple and effective solutions are the best choice to handle busy times of the school year. The implementation of a Snom DECT solution will make sure that communication between students, educators, administration & parents is solid and consistent. When choosing a Snom wireless solution, those in education should select the M700 base station and M65 handsets.

Lastly, manufacturing can reduce costs with IP telephony mobile solutions, while ensuring that every floor of a factory has a phone. The mobile solution will also eliminate any issues that would arise from pocket & overhead pagers, as well as two-way radios. The M700 base station would be best for every factory setting. If employees are working indoors, outdoors, or both, they should definitely be using the M85 handset for its durability & safety features.

The Next Steps

Snom DECT solutions boast many features and benefits, including ease of setup & ease of use. Since Snom manufactures its own endpoint solutions, these high-end phones are competitively priced. Before adding these solutions to your product portfolio, contact 888VoIP about their Snom Sample Purchase Program. There will be little to no risk in testing out the solutions, making you aware of all the products’ features before they’re offered. The team at 888VoIP can also help provide you with more insight on other Snom products. It’s time to contact the 888VoIP team at 888-864-7786 or [email protected] for more information on these Snom DECT solutions.

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888VoIP & ITEXPO: What To Expect at Booth #507
Posted by Danielle Bucella on 25 January 2018 04:30 PM

If you haven’t booked your trip to Fort Lauderdale yet, it’s about time you did. With over 250 speakers, an abundance of trainings & workshops, networking events, and three days to peruse the exhibit hall, ITEXPO 2018 has it all for businesses, resellers, and service providers. To get a full, rich experience at the tradeshow, it is imperative for attendees to put together a game plan. While the ITEXPO schedule is a great place to start, you will only get a quick snapshot of what is available to explore. 888VoIP, located at Booth #507 the front entrance of the exhibit hall, should be one of your go-to stops during expo hours.

888VoIP Booth Highlights

Yealink’s Complete UC Solutions

One of the biggest names in the UC game will be featured in 888VoIP’s booth: Yealink. A complete overview of their product lines will be available, including the innovative CP920 and CP960conference phones, the T58V Smart Media Phone, W60P DECT solution, and IP phones from their T4 & T2 Series. Chat with 888VoIP’s in-house Yealink expert to learn more about these products, as well as Yealink Video Conferencing. With Yealink located one booth over at Booth #407, any and all of your Yealink inquiries should be quickly and completed answered. Yealink & 888VoIP will also be giving away prizes, so check the 888VoIP Twitter page during exhibit hall hours for more details.

Also displayed with Yealink will be CyberData’s SIP-enabled Video Outdoor Intercom, which can seamlessly integrate with the Yealink T58V – providing video door access control to an existing VoIP setup or as a point-to-point solution without needing an IP PBX.

Edgewater Cloud2Edge Complete

Known as the leader of Network Edge Orchestration, Edgewater Networks will be featured in the 888VoIP booth with a focus on their innovative new Cloud2Edge Complete solution. Cloud2Edge uses Network Edge Orchestration: a hybrid Cloud/Edge approach to security, service management, and analytics. The cloud-based Service Control Center provisions, configures, and manages edge solutions, while the Intelligent Edge solutions actively monitor, secure, and optimize service quality. This new solution offers an abundance of benefits to resellers, including the ability to manage all their devices across all customers from one point. ITEXPO is the perfect time to learn more about the affordable Cloud2Edge Complete, in addition to all of Edgewater Networks’ other IP-based communication solutions.

Yeastar PBX Solutions

For the first time, Yeastar will be featured at the 888VoIP booth. Yeastar provides VoIP PBX solutions that empower small to mid-sized businesses with simpler, more reliable, and cost-effective communications. Yeastar’s VoIP PBX is easy to use, with a fast installation and auto-configuration process, and possesses all of the features and capabilities a business would need. Whether Yeastar is familiar or new to you, check out the Yeastar section of 888VoIP’s booth. An expert Yeastar representative will be available to answer questions and teach you more about the company.

Patton SmartNodes & eSBC

Patton, experts in VoIP Gateways, eSBCs, and connectivity products, has been a staple manufacturer at the 888VoIP booth and 2018 will be no exception. Patton will be featuring some of their products, including a new VoIP Analog Telephone Adapter (ATA). The Patton team will be available at the 888VoIP booth to directly handle any of questions about their voice, networking, and data communication products.

Also Check Out: Networking After Dark

Make sure to visit 888VoIP at Booth #507, conveniently located at the entrance of the show hall. Also, keep your schedule clear for Thursday, February 5th to network over an open bar at the Networking After Dark Party. Show your badge and meet with 888VoIP, a party sponsor, who will be available to chat more about your VoIP distribution needs.

The 888VoIP team looks forward to seeing you at the Broward County Convention Center from 2/14-2/16 to discuss which VoIP conference phone, VoIP wireless phone, or VoIP business phone systems would be best for you. As a leading VoIP distributor, 888VoIP can help ensure that you have the top VoIP phone systems and software solutions.

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